This Privacy Policy explains how CargoTraces (“we”, “us”) handles information when you use our parcel-tracking website (the “Service”).
1. Information we collect
We keep data collection to a minimum. When you use the Service we may process: (a) the tracking number you enter; (b) basic, anonymous information needed to operate and secure the site; and (c) your language preference, stored locally in your browser. We do not ask you to create an account, and we do not require personal contact details to track a parcel.
2. Recipient information and masking
Shipment records may contain a recipient's name and address. To protect privacy, this information is masked before it is displayed: names appear only as initials (for example “A*** Y***”) and street details are hidden, with only the city left visible. Unmasked personal data is processed on the server and is never sent to your browser.
3. How we use information
We use the limited information above only to display tracking results, to operate and secure the Service, and to improve its reliability. We do not sell your data, and we do not use it for advertising.
4. Cookies and local storage
The Service uses your browser's local storage to remember your selected language. An administrator area may use a strictly necessary cookie to keep an authenticated session. We do not use advertising or third-party tracking cookies.
5. Third-party services
Shipment data may be retrieved from third-party logistics or e-commerce providers. Their handling of data is governed by their own privacy policies. We share information with these providers only as needed to display tracking results.
6. Data retention
We retain information only as long as needed to provide the Service. Tracking numbers you enter are not stored to build a personal profile about you.
7. Your rights
Depending on your location, you may have the right to access, correct, or request deletion of personal data relating to you. To make a request, contact us using the details below.
8. Children's privacy
The Service is not directed to children, and we do not knowingly collect personal information from them.
9. Changes to this policy
We may update this Privacy Policy from time to time. The “last updated” date at the top of this page shows when it last changed.
10. Contact
If you have questions about this Privacy Policy, contact us at support@cargotraces.com.